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  • About company
  • History

history

The history of Lotte Department Store is the history of Korea’s distribution industry

  • Global growth
  • New Leap period
  • Growth period
  • Founding period
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
  • 2000
  • Implemented the ‘Lotte Green Label System’ for environment-friendly management
  • 01 - Published the 30-year history of Lotte Shopping
  • 02 - Hosted the 3rd Lotte Department Store Convention by inviting affiliates
  • 03 - Named No. 1 Brand Power in department stores by the Korea Management Association (11 consecutive years)
  • 04 - Won the Brand Star Award for department stores (10 consecutive years)
  • 05 - Implemented the ‘Lotte Green Label System’ for environment-friendly management
  • 07 - Signed joint agreement on ‘Green Start’ with the Ministry of Environment
  • 07 - Founded the Lotte School in Vietnam
  • 09 - Grand opening of the Gwangju Suwan outlet branch
  • 09 - Became the first Korean distributor to enter the DJSI World Index
  • 09 - Concluded MOU with the Ministry for Health, Welfare, and Family Affairs for ‘Creating a child-friendly world'
  • 09 - Received grand prize for the AARC Awards for outstanding contents ( AARC Awards : World’s largest Annual Report Ceremony )
  • 11 - 30th anniversary celebrations / time capsule commemoration ceremony
  • 12 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI) (7 consecutive years)
  • 12 - Grand opening of the Busan Gwangbok branch
  • Grand opening of the Beijing branch
  • 01.28 - Received the Innovation Award by the National Customer Satisfaction Index (NCSI)
  • 02.12 - Hosted the 2nd Lotte Department Store Convention by inviting affiliates
  • 03.04 - Named No. 1 Brand Power in department stores by the Korea Management Association(KMA) (10 consecutive years)
  • 04 - Won the Brand Star Award for department stores (9 consecutive years)
  • 05 - Opened the Prestige MVG Lounge at the main branch
  • 07.07 - Published the environment-friendly shopping guide <Green Shopping Guide>
  • 07.25 - Grand opening of the Beijing branch
  • 08 - Published <People who make new trends of the world>
  • 08.05 - Created gift certificate premium brochure
  • 09.08 - Received the National Brand Competitiveness Index (NBCI) for department stores
  • 10.24 - Grand opening of the Gwangju Worldcup Outlet
  • 10.30 - Grand opening of the Starcity branch
  • 12.17 - Grand opening of the Gimhae Premium Outlet
  • 12.17 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI) (6 consecutive years)
  • Grand opening of the Moscow branch of the Department Store
  • 01 - Received the 2007 First Brand Award (Korea Economic Daily)
  • 02 - Became the first company in Korea to enter the UN Global Compact
  • 02.01 - Acquired Woori Homeshopping
  • 02.12 - Lee Chul-woo appointed as CEO
  • 02.23 - Grand opening of the Young Plaza Cheongju branch
  • 03 - Launched Korea’s first mobile department store in collaboration with SKT and KTF
  • 04 - Hosted the 1st Lotte Department Store Convention by inviting affiliates
  • 04 - Opened “Eco Shop,” Korea’s first environment-friendly product store
  • 04 - Earth Day Stop CO2 Campaign
  • 04 - Received the Korea Service Satisfaction Award (Hankook Ilbo)
  • 04 - Selected as the most trusted company by Korean consumers (Korea Economic  Daily)
  • 05 - Received Sustainable Management Award (Korean Foundation for Quality)
  • 06 - Established new management ideology
  • 08.24 - Grand opening of the Young Plaza Daegu branch
  • 09.02 - Grand opening of the Moscow branch of the Department Store
  • 12 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI) (5 consecutive years)
  • 12 - Published the <Marketing is short, Service is Long>
  • 12.07 - Grand opening of the Central City branch
  • Grand opening of the Ulsan branch
  • 02 - Environmental clock installed, 02.09 - Lotte Shopping, Inc. listed simultaneously in Korea and London exchanges, 03 - Ranked as the top department store for Brand Power by KMA (for 8 consecutive years), 03 - Awarded with the Iron Tower Order of Industrial Service Merit by the President for diligent tax payments, 04 - Ranked No. 1 department store for Brand Star Grand Prize (for 7 consecutive years), 04 - Awarded with the Korea Customer Service Award (by Hankook Ilbo) , 09 - Awarded with Korea’s First Brand Award by Korea Economic Daily, 12 - Ranked No. 1 department store at the National Customer Satisfaction Index (NCSI) (for 4 consecutive years), 12 - First in Korea to achieve 1 trillion won annual sales in gift certificates, 12 - Ranked AA in CP evaluation by the Fair Trade Commission (FTC) (highest among 60 participant firms) , 12 - ISO 14001-certified (headquarters and all stores), 12 - Awarded with the LOHAS Management Award, 12 - Awarded with the Prime Minister’s Award for safety, 12.20 - Mia store opened
  • NCSI
  • 01 - Launched the new CRM system
  • 03 - Named No. 1 Brand Power in department stores by the Korea Management Association(KMA) (7 consecutive years)
  • 03.25 - Grand opening of the Avenuel branch
  • 04 - Received the Fair Trade Award on the 4th Fair Trade Day celebration
  • 05 - Published the industry’s first sustainability report (2005)
  • 06 - Won the Brand Star Award for department stores (6 consecutive years)
  • 07 - Launched the “Coolbiz (cool business)” fashion campaign
  • 10.18 - Lotte Town (Lotte Department Store, Young Plaza, Avenuel) daily sales exceeded  10.0 billion won
  • 11 - Launched new membership policy for the department store
  • 11 - Named No. 1 department store by the National Brand Competitiveness Index(NBCI) (3 consecutive years)
  • 12 - Acquired ISO 14001 certificate (headquarters, main branch, Jamsil branch)
  • 12 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI) (3 consecutive years)
  • Grand opening of the Sangin branch
  • 01 - Introduced the company-wide MVG policy
  • 02 - Introduced 2nd generation AMS
  • 02 - Grand opening of the Sangin branch
  • 03 - Launched the Card information System (CIS)
  • 03.20 - Named No. 1 Brand Power in department stores by the Korea Management Association  (KMA) (6 consecutive years)
  • 03 - Received the Presidential Award in recognition of honest tax payments (over 100 billion won)
  • 03 - Received commendation from the Gyeongnam governor for honest regional tax payments
  • 04 - Started the industry’s first web-based flyer service
  • 04 - Became member to the Green Fund’s Manbun Club
  • 04 - Started the industry’s first environment-friendly flyers
  • 04.29 - Declared Lotte’s environmental value management principles
  • 05.28 - Grand opening of the Jeonju branch
  • 08 - Founded the Lotte Green School
  • 09 - Started sales of mobile gift certificate
  • 11 - Named No. 1 department store by the National Brand Competitiveness Index (NBCI) (2 consecutive years)
  • 11 - Started sales of the prestige gift certificate set (worth 10 million won)
  • 11 - Hosted the 1st Environmental Marketing Contest for college students
  • 12 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI) (2 consecutive years)
  • 12 - Started development of the new CRM system
  • Grand opening of the Young Plaza, main branch
  • 01 - Hosted declaration ceremonies at all department store branches for the Compliance Program
  • 02.27 - Grand opening of the Daegu branch
  • 10 - Named No. 1 department store by the National Brand Competitiveness Index (NBCI)
  • 11.18 - Grand opening of the Young Plaza, main branch
  • 12 - Named No. 1 department store by the National Customer Satisfaction Index (NCSI)
  • 12 - Received the Presidential Korea Safety Award
  • Grand opening of the Anyang branch
  • 02.28 - Grand opening of the Changwon branch
  • 03 - Introduced the new CI
  • 05.10 - Grand opening of the Anyang branch
  • 07 - Opened the 1st generation AMS (Apt Map Solution) system
  • 08.23 - Grand opening of the Incheon branch
  • 09.03 - Grand opening of the Nowon branch
  • 12 - Received the 7th Presidential Korea Retail Award
  • Grand opening of the Ulsan branch
  • 01.02 - Declared the ethical management principles of Lotte Shopping
  • 08.24 - Grand opening of the Ulsan branch
  • 09 - First in the retail industry to take part in the Compliance Program
  • 11.02 - Grand opening of the Dongrae branch
  • Grand opening of the Daejeon branch
  • 03 - Issued reward-based paper gift certificates
  • 03.17 - Grand opening of the Daejeon branch
  • 06.16 - Grand opening of the Gangnam branch
  • 12.08 - Grand opening of the Pohang branch